Course curriculum

  • 02

    Effective User Adoption Programs

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    • 1. A Key shifting in focus from technology to adoption

    • 2. Strengths and limitations of traditional change management

    • 3. Five proven approaches to accelerate adoption

  • 03

    User Adoption Program Phases

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    • 4. User Adoption Must Haves

    • 5. Effective IT teams aligned for success

    • 6. Planning for a successful launch with key “before Go Live” actions

    • 7. Accelerating time to first value with Key “at Go Live” actions

    • 8. Accelerating business outcomes with key “post Go Live” actions

  • 04

    Stakeholder Engagement

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    • 9. Shifting the conversation with key stakeholders

    • 10. Engaging with key stakeholders

  • 05

    Bonus!

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    • 11. Building tools, collateral, processes & playbooks for faster adoption